Privacy Policy
Last updated: January 1, 2026 • Effective for all Cloud SaaS and Self-Hosted Enterprise Deployments
1. Information Collection & Tenancy Isolation
eSchool ERP ("Platform", "we", "our") respects the sensitive nature of student and institutional data. In our Cloud SaaS offering, all institutional data is strictly partitioned using database-level tenant scopes. We do not sell, rent, or monetize educational records, student contact numbers, or academic performance metrics under any circumstances.
2. Customer Data Sovereignty
Institutions retain 100% intellectual property and ownership over their data. Upon termination of service, customers may request a complete export of their PostgreSQL/MySQL database and media storage within 30 days.
3. Compliance with Data Protection Laws
Our data storage facilities conform to ISO/IEC 27001, FERPA student privacy standards, and India's Digital Personal Data Protection (DPDP) Act 2023. Encryption at rest (AES-256) and encryption in transit (TLS 1.3) are universally enforced.